February 28, 2024

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South Carolina hotel won’t refund after TikTok shows moldy room

South Carolina hotel won’t refund after TikTok shows moldy room

TikTok screenshots showing the interior of a room at the Ocean Star Hotel were posted by user @thelilp500thatcould.
TikTok / @thelilp500thatcould

  • Brooks Strickland says a South Carolina hotel won’t refund him after he found mold in his room.
  • Strickland posted a video of the room on TikTok that now has over 300,000 views.
  • Strickland said the hotel only offered a refund if he deleted the video, which he refused.

A man says a South Carolina hotel is refusing to refund him after he found his room covered in mold and filth.

Brooks Strickland, who has more than 200,000 followers on TikTok, posted a video of his room at the Ocean Star Hotel in Myrtle Beach, South Carolina, on Monday. The video has now over 300,000 views. In the video, he says he went to the beach with his family and booked the hotel at the last minute.

“I would not advise anyone to stay at this hotel and, in fact, it should be closed until they can fix these issues,” Strickland says in the video.

In the video, Strickland shows mold on bed skirts and comforters, water drops hanging from the ceiling, a stained sofa, and a toilet he says is “pissed all over.”

Strickland said in the video caption that the hotel refused to give him a refund even though he had only been in the room for 10 minutes.

Strickland said the hotelier texted him, asked him to remove the video, and offered a full refund, but only allowed him 15 minutes to make a decision, which he decided against, According to a local NBC affiliate.

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“It makes it sound like it’s been going on for so long that they can just pay their way out of it, you know?” Strickland said. “If I said yes, how many other people did that?”

The Ocean Star Hotel declined to comment when contacted by Insider on Saturday.