Apple is resolving an issue that led to some users complaining that their iPhone alarms wouldn't go off — or played too quietly.
The company said it was aware of the issue, which was discovered by TikTok users, who complained of incidents where their alarm failed to sound.
“This was probably the third or fourth day in a row that the alarm didn't go off,” he said. 1 TikTok user.
Another said: “I've noticed over the last week or so that my alarm hasn't woken me up.” Users said the issue was causing them problems setting the time.
Apple said it is working to quickly resolve the issue, although it is not clear how many people are affected or what devices are involved.
Another TikTok user, In the video, which received nearly 10 million views, said his iPhone 15's alarm went off at the “lowest volume” and claimed the issue was related to the “Attention” feature being enabled on their phone. “Apple is trying to fire people?” added the user.
Apple declined to comment on whether the feature was the cause of the alert problem, which it was It was first reported by NBC's Today show. The Attention Alert feature lowers the sound of alerts if users are looking at their devices. If you're looking at your phone, it also dims the screen so you stop looking at it.
Apple has Online advice page On alarms, which indicates controlling the alarm volume via the “Sounds & Haptics” feature within Settings, adding that the “Do Not Disturb” and “Silent Mode” options do not affect the alarm sound. The page also recommends users to check that the alert sound is not set to 'none'.
